Privacy Policy

Last updated: September 7, 2026

This Privacy Policy explains what information Elementzo collects when you use our cloud platform, how we use it, and the choices you have. We are committed to keeping your data secure and processing it transparently.

1. Information we collect

We collect information you provide directly, such as your name, email address, billing details, and account credentials when you register or contact us. We also collect technical data automatically, including IP address, device and browser information, and usage metrics from the services you run.

2. How we use your information

We use your information to provision and operate cloud resources, process payments, provide support, monitor platform health and security, and send you service-related communications. We do not sell your personal data.

3. Data retention

We retain account and billing records for as long as your account is active and as required to comply with legal, tax, and accounting obligations. You may request deletion of your account data subject to those obligations.

4. Data security

We apply encryption in transit and at rest, role-based access controls, and continuous monitoring to protect your data. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard safeguards.

5. Sharing with third parties

We share data only with service providers that help us operate the platform (such as payment processors and infrastructure partners), and only to the extent needed to deliver our services. These providers are bound by confidentiality and data-protection commitments.

6. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us to exercise any of these rights.

7. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be reflected by the "Last updated" date above, and where appropriate we will notify you through the platform or by email.

Questions about this document? Reach out through our contact page.